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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Attachment on mail encrypted
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Security
Platform: Windows
Release: 8.5.3
Reproducible: -Reproducibility-

Hello all,

I've got an issue with one specific user not able to open attachments from an encrypted email.
Here is the error he receives :

"You must supply the bulk encryption key in order to extract this file object: Could not save to file <temp directory\filename>"

I found this explanation :
http://www-01.ibm.com/support/docview.wss?uid=swg21096748

But the workaround is not a solution as he has this problem with all encrypted emails received.

Does anyone found a solution for this ?


Feedback number WEBB9RVESS created by ~Mario Chuveluzenoopsi on 12/17/2014

Status: Open
Comments:

Attachment on mail encrypted (~Mario Chuveluz... 17.Dec.14)
. . Re: Attachment on mail encrypted (~Zach Fezgeroth... 17.Dec.14)
. . . . Works great (~Mario Chuveluz... 19.Dec.14)




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